Return / Refund/ Cancellation Policy

Returns/ Cancellations

🎉 Hey there, lovely customer! While we're pretty sure our goodies will dazzle you, here's our safety net just in case:

Each of our products is lovingly handcrafted, aiming to match the pictures, but hey, handmade means a touch of uniqueness!
Once your order jets off to you, it's like sending a message in a bottle – can't be undone! NO REFUNDS, but fret not, we're here to help.

FOR EXCHANGE OR REPLACEMENT YOU WILL HAVE TO BEAR THE SHIPPING COST WHICH WILL BE CALCULATED AS PER THE WEIGHT AND SIZE OF THE PACKAGE.

For Accessories:

No returns ONLY exchanges, except if your item arrives DAMAGED or not what you ordered.
Shoot us a message within TWO workdays via Email or Instagram with the evidence (yes, an unboxing video is mandatory 📹).
We'll EXCHANGE it out for you, no cash refunds.

For Apparels:

Sorry, no returns or exchanges, but worry not! Measure twice, order once – that's our motto!

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We're all about keeping your shopping experience as smooth as butter on a hot pancake! 🥞 So, kick back, relax, and let's have some fun!

Nice product, waiting for the next!

I m always happy to see the products from khoj.city . And delivery is super quick .

Thanks.... It's beautiful ❤️

Nice product

I highly recommend this bracelet to anyone looking for a stylish and affordable accessory. The online site's customer service was also top-notch!

Product is very good
Packaging 👌👌👌
Price reasonable
On time delivery
Very happy 😊

Product was very nice 😍 quality the best 👍

🤩

The earrings are beautifully crafted. They literally elevated my look. But the quality of stopper needs improvement. One of the earrings kept falling off my ear. Maybe a hook shaped attachment would work better.

Mene jisko gift diya usse bahot ach6a laga

It's awesome product , the quality is soo good 👌🏻

Awsum quality earrings

It's extremely beautiful
Must try these designs instead of wearing kundan earrings
Awsum 🌟🌟🌟

I loved the product
It's too good
Very good quality
Super fast delivery
Thank you

Can I get this bracelet

Darpan Earrings

I bought it as a gift for my sister who was visiting from USA. She absolutely loved it. Immediately wore it for a get together too. I bought the same thing but yet to wear it for an occasion. Will do soon. I love your collection. Keep the great work up!

Gorgeous hand painted earrings

Loved accessorizing this vibrant and beautiful hand painted earrings with my ethnic attire😍

Beautiful bhaiya bhabhi rakhi hamper

This is such a lovely hamper curated keeping in mind the love and bond between a brother and sister. Perfect for all the sisters celebrating the ocassion with your Bro and Bhabhi😍